S:0415 Distinction: Strong vs. Harsh

(Distinctions are subtleties of language that, when gotten, cause a shift in a belief, behavior, value or attitude.)   This distinction is about how you correct someone s behavior. Whether it s an employee, a vendor, your child or a friend, correcting someone s behavior requires skill. Nobody likes a namby-pamby speaker. People who give…Continue Reading →

S:0414 Distinction: Acknowledge vs. Approve

(Distinctions are subtleties of language that, when gotten, cause a shift in a belief, behavior, value or attitude.)   When you acknowledge someone you re stating something about them that is core to who they are. For instance, you may acknowledge a person s boisterous enthusiasm, even though you may not admire the trait. Sensing…Continue Reading →

S:0413 Distinction: Reserve vs. Conserve

(Distinctions are subtleties of language that, when gotten, cause a shift in a belief, behavior, value or attitude.)   These two are similar, but have a difference in attitude. Having reserve is about setting something aside for future use. Reserves give you sufficient supplies to handle emergencies and to cover future liabilities. It s healthy…Continue Reading →

S:0412 Principle: Incorrect Memories

(Principles are basic truths that, when applied, cause success to come to you easier and quicker.)   Decades after graduating from high school and after skipping several class reunions, a man attended his first. It was his first because he remembered having not enjoyed high school. He was an introverted boy who felt socially inept…Continue Reading →

S:0411 Quote: Progress

(Quotes are capsules of information, reinforcement or enlightenment.)   “Progress can be fragile.” Steve Straus   Coaching Point: After you have made progress in some area of your life, stress can cause you to return to an old way of behaving, losing what you have gained. What do you do to assure that your progress…Continue Reading →