S:0444 Distinction: Alone vs. Lonely

(Distinctions are subtleties of language that, when gotten, cause a shift in a belief, behavior, value or attitude.)   Have you ever been alone? — by yourself; nobody else around; solo? Have you ever been lonely? — feeling cut off from people you care about. When you are lonely you are thinking of the absence…Continue Reading →

S:0443 Great Question: To Ask Of A New Employee?

(Great questions lead to great answers; weak questions, weak ones.)   “What 3 things do you need from me for us to have a great working relationship?”   Coaching Point: And tell a new employee the 3 things you need from them for you to have a great working relationship.   Copyright 2004 Steve Straus.…Continue Reading →

S:0442 Great Question: Who Would You Call?

(Great questions lead to great answers; weak questions, weak ones.)   “If you knew you were going to die soon and had only one phone call you could make, who would you call and what would you say?”   Coaching Point: This question can show you what is really important to you.   Copyright 2004…Continue Reading →

S:0441 Distinction: Outcome vs. Output

(Distinctions are subtleties of language that, when gotten, cause a shift in a belief, behavior, value or attitude.)   Many people focus on the output they generate: — Did I bill a lot of hours today? — How have sales increased? — How many widgets did we build? Keeping track of performance metrics is, of…Continue Reading →