(Distinctions are subtleties of language that, when gotten, cause a shift in a belief, behavior, value or attitude.)   Most people don’t know how to make requests. They do know how to demand. They also know how to plead, lecture, attack, whine, and hint. They also may know how to tell a story with the…

(Distinctions are subtleties of language that, when gotten, cause a shift in a belief, behavior, value or attitude.) Remember the last time you really felt confident about something. Attributes of your confidence were strength, ease, calmness, and clarity. You were not worried. Now picture someone who is arrogant. Do they exhibit edginess and self-importance? Are…

(Principles are basic truths that, when applied, cause success to come to you easier and quicker.)   Facts are facts; the truth is the truth; what is so, is so. But it may not always be what you wish. Sometimes you wish something were a certain way; you really want it to be just so…

(Quotes are capsules of information, reinforcement or enlightenment.)   “A true friend knows your weaknesses, but shows you your strengths; feels your fears, but fortifies your faith; sees your anxieties, but frees your spirit; recognizes your disabilities, but emphasizes your possibilities.” William Arthur Ward – Educator   Coaching Point: Is this how you treat your…