(Quotes are capsules of information, reinforcement or enlightenment.)   “Now, what?” Steve Straus   Coaching Point: In the past you may have used this phrase in a downer way, as in, “What else can go wrong?” The comma is the key. Now — right here, not somewhere else; right now, not in the past or…

(Distinctions are subtleties of language that, when gotten, cause a shift in a belief, behavior, value or attitude.)   At first glance this might appear to be a strange Distinction since Distinctions are usually about two words (or phrases) which are typically used as synonyms. It is in pointing out the differences that the distinction…

(Great questions lead to great answers; weak questions, weak ones.)   “What would be an extraordinary outcome for me?”   Coaching Point: Extraordinary! It’s not an ordinary word. Most outcomes people have are ordinary. That’s because most outcomes people aim for are ordinary. And that’s for any of several reasons — fear they won’t get…

(Distinctions are subtleties of language that, when gotten, cause a shift in a belief, behavior, value or attitude.)   When you tolerate you are putting up with a situation which is not the way you want it to be — and there is some level of upset about it for you. There is nearly always…