(Distinctions are subtleties of language that, when gotten, cause a shift in a belief, behavior, value or attitude.) Waiting has two forms – useful and unuseful. Sometimes waiting is a part of preparing. That glob of dough needs to be left alone for a while before it’s cooked to become a warm loaf of sourdough…

(An unmet Need causes us to feel empty, incomplete, or less than whole. Fulfilling a Need gives us freedom to be ourselves.) Early in conversations about Needs – what they are, what they cost, how they can be easily resolved – people can become somewhat uncomfortable with the topic. It is because they readily see…

(Principles are basic truths that, when applied, cause success to come to you easier and quicker.) Talking with a seatmate during a recent airplane trip we discussed his history which included years as a paramedic. A phrase just slipped out of him about how he stayed calm and focused in intense situations. Each event he…

(Quotes are capsules of information, reinforcement, or enlightenment.) “When all else fails, hug the dog.” A sign in the vet’s office this morning Coaching Point: You may or may not be a ‘dog person’ or even a ‘pet’ person. Doesn’t matter. Perhaps you have some other way of connecting with that which is beyond yourself…