(An unmet Need causes us to feel empty, incomplete, or less than whole. Fulfilling a Need gives us freedom to be ourselves.) The old line (usually attributed to Alan Greenspan) is, “I know you think you understand what you thought I said but I’m not sure you realize that what you heard is not what…

(Distinctions are subtleties of language that, when gotten, cause a shift in a belief, behavior, value or attitude.) John le Carré, in talking about his book ‘The Spy Who Came In From The Cold’ made the point that, while few believed him since he had worked for a while in the British secret service, the…

(Quotes are capsules of information, reinforcement, or enlightenment.) “Rule Number One is this: If you’re open to learning, you get your life-lessons delivered as gently as the tickle of a feather. But if you’re defensive, if you stubbornly persist in being right instead of learning the lesson at hand, if you stop paying attention to…

(Principles are basic truths that, when applied, cause success to come to you easier and quicker.) Solving problems can be fun. Discerning the issue(s), defining desirable outcomes, recalling previous similar situations, gathering resources, taking actions, and achieving a victory. Whoopee! Another problem solved. But then there are those times when it’s Not Your Problem:You didn’t…